Frequently Asked Questions
1) To where are you moving?
2) When will you be moving?
3) Will you pack your office on your own?
4) Which items are to be moved?
5) How did you hear about us?
The consultant will walk with you through your office. He will take notes of all items to go, any services that may be required and estimate how many boxes or crates you will need. He will need to see everything that is to be moved to make sure that the proper equipment is available on move day.
Your consultant will need to prepare the estimate from the office. You should expect your quote no later than 48 hours after the survey is complete.
Remember – your moving consultant is knowledgeable and friendly, so don’t be afraid to ask any questions no matter how obvious the answer may seem.
A binding estimate establishes the cost for the move. This is the amount you will be required to pay whether the actual work is more or less than estimated. Binding estimates are for surveyed items and quoted services only. If additional items are moved and/or services are performed, additional charges may apply.
Not to Exceed:
A not to exceed estimate establishes the maximum amount you will be required to pay. Upon completion of service, the actual cost will be calculated. You will pay the lesser of the actual and estimated cost. Not to exceed estimates are for surveyed items. If additional items are moved and/or services are performed, additional charges may apply.
Time and Materials:
The total estimated cost of a standard estimate is not binding. The estimated cost is just an estimate, and you will be required to pay the actual cost for all services performed whether more or less than estimated.
Receiving a binding estimate does not necessarily mean that you will pay the estimated cost. Some estimators/moving consultants will intentionally leave items off of their Table of Measurements in order to underbid their competitors. On loading day, the driver will confront you on the items that are not marked “to go”, and you will be forced to pay for the “additional” items.